Issue - meetings

Quarterly Performance Report - Quarter 3

Meeting: 11/02/2021 - Cabinet (Item 41)

41 Quarterly Performance Report - Quarter 3 pdf icon PDF 716 KB

Additional documents:

Decision:

That Cabinet approves the Performance and Finance Report – Quarter ended 31 December 2020 and the priority report detail, together with the council’s financial position as set out in the Appendices

Minutes:

The report was a snapshot of the council’s activities from September to December 2020. There had been many changes in activity since December. The Strategic Risk Register was highlighted and it was noted that the risk rating given to ‘the lack of financial resource and inability to deliver the council’s in year budget strategy’ had been reduced.

 

The contact centre had an average call answering time of 51 seconds, which was within the target of 60 seconds.

 

£1 million had been allocated to the highways budget for improvements, which would help towards tackling some of the priorities on the list of concerns raised by residents.

 

It was noted that £1.7 million of saving against budget was from Treasury Management and the team were recognised for their work in achieving this.